How to Request for Refund Reissue in case of Refund Failure

Refund shall be issued to the pre-validated bank account only. In case of refund failure, taxpayer can raise the service request in e-Filing portal upon receiving communication from CPC.

Perform the following steps to raise Refund Re-issue Request:

Step 1: Log in to the Income Tax E filing Portal

Step 2: Click on the 'Service Request' link.

Step 3: Click on the ‘Refund Reissue’ option. After that, Click on "Create Refund Reissue Request”.

Step 4: You will get the details of 'Assessment year' for which refund got failed.

Step 5: Select the Assessment year and click on ‘Continue’.

Step 6: After that, you will get the details of bank’s. The details such as IFSC, bank account number, bank name and account type will be displayed.

Step 7: Validate the Bank account if it is not validated. Generate and enter Aadhaar OTP to proceed with the request submission.

Step 8: After Validation, Select the bank account for which the tax refund is to be credited and click on the 'Submit Request' button.

A success message will be displayed for confirming the refund reissue request submission.

For any query, Please watch our video